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Philosophy
  • The Fund focuses on the needs of its members, and the Management Committee takes decisions which are always for the best interest of all members.
  • It is more of a challenge for our priorities, policies, laws and procedures to ensure the efficiency and effectiveness of the services we provide to our members.
  • We are always open to any suggestions rendering better the service provided to our members.
  • We encourage the Management and the Personnel of the Fund to be flexible to their decision making in order to serve faster and more effectively the members.
  • We have responsibility towards our members for all the decisions we take and we encourage them to contact us for their observations or / and queries.
  • We evaluate on a regular basis the progress of our works in order to improve ourselves from every aspect.
  • We understand and accept that changes have not limit. This gives us the opportunity to face in a positive way the requests of the members.
  • Our responsibility is to provide correct and fast information requested by the members in respect of their accounts, the relevant laws, the policies and anything else that they may require and need. This gives us the chance to offer quality services as we are always alert to serve.
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